Delivery Information



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Delivery Information

All items include FREE delivery to UK Mainland addresses.

A signature is required on all deliveries. All items are delivered from Monday to Friday, usually between 9.00am and 17.30pm.

DELIVERY LEAD TIMES:

1 To 3 Working Days : We aim to always keep these items in stock. Orders received before 4.30pm are usually dispatched the same day. We use a next working day courier service, so most of these items are received the NEXT DAY.

3 To 5 Working Days : These products are shipped directly from carefully selected suppliers. These orders are usually delivered within five working days.

10 To 14 Days : These are mostly heavy items such as safes and filing cabinets that are usually shipped directly from our suppliers, or orders requiring product customisation. We aim to deliver these items within two weeks from receipt of completed order. The delivery day will be booked in with you by phone by our carriers for these items.

HEAVY GOODS DELIVERY SERVICES:

Curbside Drop Off: The item will be dropped off at a ground floor location, where possible at your front door. The carrier will not be able to deliver the item via any stairs or via a lift. You will need to position the item yourself and remove the packing materials.

Ground Floor: Delivery is to your specified position on a ground floor inside your building. The carrier will remove packing materials and position the item. The carrier will not be able to deliver the item via any stairs or via a lift.

Via Lift: Delivery is to your specified position on any floor inside your building where the delivery route includes a lift. The carrier will remove packing materials and position the item. You will need to ensure the lift weight capacity is sufficient and the lift is large enough to accommodate the items ordered. The carrier will not be able to deliver the item via any stairs.

Via Stairs: Delivery is to your specified position on any floor inside your building where the delivery route includes stairs. The carrier will remove packing materials and position the item. The carrier will not be able to deliver the item via any spiral staircases.

The above delivery services may be offered "With Fixing" on certain safes. In this case, our carriers will bolt down the safe into a concrete floor using the manufacturer's bolts supplied with the unit. This service does not include bolting into raised floors such as wooden floorboards, or where underground cables or other obstructions may exist.

Not all delivery services are available for every product. Where possible the price of available delivery services will be quoted on our website. In some cases you may be asked to provide more information by way of a Heavy Goods Delivery Form before we can quote a price for delivery. We may need to arrange for our carriers to visit your delivery address and perform a site survey in order to obtain a delivery quote. This is done as a free, no obligation service.

Please refer to our Terms & Conditions for full details of our delivery service.

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